Experience
Career Break / Maternity Leave
FEB 2022 – APR 2022
UX Strategist / Freelance
Jan 2022 – Feb 2022
/ Portland, Oregon (Remote)
Collaborated with the research team, to observe and analyze 12 user session interviews via LookBack to collect feedback for a well-known multinational hotel’s app. Consulted and communicated UX feedback, and generated low-fidelity wireframes in Figma for the design team.
Visiting Lecturer / Contract
Jan 2021 – Dec 2021
/ Baltimore, Maryland (Hybrid)
Instructed four courses (Typography I & III, Graphic Design III, and UI/UX Design). Developed course materials, graded and critiqued students’ designs. Supervised 30–40 students at different design levels per semester via a hybrid format. Coordinated with other professors to synchronize and refine course goals.
Product Designer / Freelance
OCT 2021 – NOV 2021
/ New York, New York (REMOTE)
Analyzed real user flow errors to diagnose and produce improved UX solutions to improve the checkout process. Built mockups in Figma using their existing design system. Tested the new UX prototype flow by conducting user testing sessions. Resulting in the performance rate increasing and checkout process duration time decreasing for a more effortless checkout process.
Career Break / Full-time Parenting
JUL 2019 – DEC 2021
Took care of my daughter while freelancing.
Product Designer / Freelance
OCT 2018 – OCT 2020
/ New York, New York (Hybrid)
Developed design system and user experience for a 12-step educational responsive web app. Collaborated with the dev. team, and product manager to meet sprint goals and execute product launch. Generated user scenarios and tested the product to debug.
Senior Graphic Designer / Freelance
OCT 2018 – OCT 2020
/ New York, New York (REMOTE)
Managed and designed an e-commerce website via Shopify. Produced promotional email campaigns and landing pages and collaborated with co-founders and the marketing team.
UI/UX Designer / Freelance
SEPT 2018 – APR 2019
/ San Francisco, California (REMOTE)
Revamped branding and formulated user flows, wireframes, and user scenarios for their five platform themes. Created prototypes for web and mobile. Collaborated with CEO, project managers, and dev team.
Senior UI/UX Designer / Full-time
APR 2017 – SEPT 2018
/ NEW YORK, New York (ON-SITE)
Redesigned branding, produced a new design system and user experience flow for their iOS & Android mobile and web app. Managed design interns and observed focus groups to analyze data to improve UX. Constructed user flows, user scenarios, wireframe mockups, and prototypes. Debugged product. Collaborated with co-founders, project manager, dev. team, and QA.
Graphic Designer / Full-time
NOV 2014 – APR 2017
/ NEW YORK, New York (ON-SITE)
Strategized potential branding design themes for at least 5 events per year; collaborated with the Editor-in-Chief, Art Director, and Director of Marketing. Designed and coded HTML email campaigns. Generated editorial design layouts for the tabloid issues. Interacted directly with clients on magazine ads process.
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View Projects
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NeoCon
Market Tabloid
Best in 10
Hall of Fame
Event Postcard
IIDA
A&D
Best of Year
DDC Dinner Menu
UI Designer / Freelance
SEPT 2014 – NOV 2014
/ Ontario, Canada (REMOTE)
Streamlined UI elements for private landing pages. Collaborated with the project manager.
Graphic Designer / Freelance
JUN 2014 – NOV 2014
/ Ashburn, Virginia (REMOTE)
Produced print and digital marketing collaterals for clients.
Junior UI Designer / Freelance
SEPT 2014 – OCT 2014
/ Redmond, Washington (REMOTE)
Designed user interface for a B2B three-function tablet app dedicated to helping small business owners manage their business. Produced user flows, wireframes, and prototypes.
Graphic Designer / Full-time
Drohan Management Group
MAR 2013 – JUN 2014
/ RESTON, Virginia (ON-SITE)
Proposed potential branding redesign versions for annual events to clients. Designed multi-page event handouts, and web assets.
Graphic Designer / Freelance
Plude Communications
NOV 2012 – DEC 2013
/ RESTON, Virginia (REMOTE)
Created digital presentations. Collaborated with CEO, Product Manager and clients.
Graphic Designer / Internship
MAY 2011 – AUG 2011
/ WASHINGTON D.C. (ON-SITE)
Graphic Designer / Freelance
Academy for Educational Development
MAY 2010
/ WASHINGTON D.C. (REMOTE)
Tools
Adobe Creative Cloud Suite
XD, InDesign, Dreamweaver, Photoshop, Illustrator, Premiere Pro, After Effects
Project Management
Jira, Asana, Freedcamp, Trello, Clubhouse.io
User Testing
FullStory, UserTesting.com, LookBack
Flowcharts & Whiteboards
FigJam, Miro, Lucidcharts, Omnigraffle, Draw.io
Mockup & Prototype
Adobe XD, Figma, InVision
Content Management
Wordpress, Shopify, SquareSpace
Communication
Slack, Zoom, Google Meet, BlueJeans, Webex, Microsoft Teams, Skype
Presentation
Google Slides, Keynote, PowerPoint
Educational
Blackboard Ultra
Skills
Design
Branding, graphic design, web design, illustration, HTML, CSS, print design
Product Design & UX Strategy
UX, UI, design systems, creative problem-solving, managed focus groups, user flow, wireframe production, prototyping, web (desktop app), mobile app design, usability testing, A/B testing, bug testing, focus groups, beta testing
Work Environment
Environments
Startups, corporate (medium–small), agency firms
Formats
Onsite, remote/online (Asynchronous & Synchronous)
Education
Certificate in UI/UX Design
University of California San Diego, 2013
Bachelor of Fine Arts, Graphic Design
The Art Institute of Washington, 2012
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